Privacy Policy

By accessing this website and any pages thereof (“Site”) of Exagon AG and Exagon GmbH (“Company”) you take note and agree that the Company collects and uses your personal data as set out in this Privacy Policy Statement (“Privacy Policy”) and the Terms of Use. By continuing to access or use this Site or by using an e-mail address provided on this Site, you take note and are consenting to our use of your personal data as described in this Privacy Policy. Please do not access this Site and do not send us your personal data if you do not want us to store or use the data described in this Privacy Policy.

This Privacy Policy is subject to amendments and changes at any time at the Company’s sole discretion. Ensure to check the Privacy Policy each time you access and/or use this Site, since any updated version applies to your access and/or use of this Site.

The Company is committed to protecting your privacy. This Privacy Policy concerns the entire online collection of personal data on this Site over the World Wide Web and describes how your personal data is collected and used and how the Company fulfills its obligations under applicable data protection law.

Please note that “you” and “yours” refers to you as an individual and not to any legal or corporate entity. “We” or “our” refers only to the Company, a company incorporated in Switzerland/Germany, which owns and operates this Site.

1.   Information we may collect from you

The collection, processing, and use of your personal data occurs within the limits necessary for the establishment, performance, and management of the purchase contracts in the online shop according to the principles of data avoidance and minimization. In particular: 

• Information that you provide voluntarily by filling in forms in this Site or by otherwise contacting us through our Site. This includes information provided at the time of subscribing to our services or requesting further services. If you contact us, we may keep a record of that correspondence.
• Details of your visits to this Site, including but not limited to, traffic data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access.

In cases where we use external service providers to complete your order, these act in our name within the scope of contract data processing. Transmission of personal data to third parties only occurs if this is necessary to fulfill a contract or for billing purposes or you have consented to this in advance. 

We do not sell, trade, rent, or release your personal information to third parties (name, email, address, mailing address, telephone number, etc.) without your consent.

2.   Credit checks 

We perform any applicable credit checks as permitted by law and taking into consideration your protected interests. For this purpose, we provide the personal data required for a credit check to the contracted company Creditreform, from which we receive information about your previous payment history and credit information based on mathematical and statistical methods using address data. 

3.   Use of Cookies and Spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

Like many websites, we use “cookies”, which are files stored on your computer’s hard drive by your browser. Cookies help us to identify account holders and to optimize their site experience. Most browsers accept cookies automatically but allow you to disable them. We assure you that no personal data, such as name or address, is collected or stored as part of this process. It is not technically possible for cookies to spy on your hard disk, nor will the use of cookies otherwise violate your privacy. We recommend that you leave cookies “turned on” so that we can offer you a better experience on this Site. 

4.   Privacy policy statement for the use of Facebook plugins (“Like button”)

Social plugins from the Facebook network, 1601 South California Avenue, Palo Alto, CA 94304, USA, are integrated on this Site. You can identify the Facebook plugins by the Facebook logo or the “Like button” on this Site. For an overview of Facebook plugins, please visit:http://developers.facebook.com/docs/plugins/ 

Whenever you visit this Site, a direct connection is established via the plugin between your web browser and the Facebook server. Facebook is then notified that your IP address has visited this Site. If you click the Facebook “Like button” while you are logged into your Facebook account, you can link our web content with your Facebook profile. This enables Facebook to verify your visit to the web pages on your user account.

As the Site provider, the Company wishes to point out that it has no knowledge of the content of the transferred data and of how Facebook uses it. For more information about this, please refer to the Facebook privacy statement. If you do not want Facebook to be able to assign your visit to our Site to your Facebook user account, please log out of your Facebook user account.

5.   Data processing by YouTube

This webpage www.exagon.ch contains embedded videos on YouTube. www.exagon.ch only enables connection to YouTube. YouTube is a service offered by Google Inc. Please refer to the privacy policy information at YouTube for details about the purpose and scope of data collection and use by Google as well as your rights and privacy setting options as a YouTube customer.

6.   Where we store your personal data

The data that we collect from you may be transferred to, and stored in, Switzerland according to all relevant security guidelines. By submitting your personal data you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology and we do not store any payment details; these are stored by the Payment Gateways, who are also obliged to treat their data according to all relevant security guidelines. Where we have given a password which enables you to access certain parts of this Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

7. Data Security and Confidentiality

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to ensure that services provided, fulfill technical and organizational security measures that are appropriate to protect your personal data, we cannot guarantee the security of your data transmitted to this Site; any transmission is at your own risk. Once we have received your information, we will use established procedures and security features to try to prevent unauthorized access.

You may communicate with us by e-mail. E-mail messages sent over the Internet are neither confidential nor secure. They may be viewed by third parties, lost, intercepted or altered. E-mails may be transferred across national borders, even if both sender and recipient are located in the same country. We will not be liable for any damages suffered in connection with the use of e-mails or any other electronic messaging system when communicating with us.

8. Storage of e-mails

All incoming and outgoing emails are automatically stored in our email archive (or possibly at partner companies, if an online order is involved) to manage the amount of data. The e-mails are protected by legal, technical and organizational measure. They may only be accessed in justified cases in accordance with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, breach of regulatory obligations, material breach of employment contract). Access is only granted to employees in defined functions (e.g. litigation, legal, compliance, risk). All e-mails are disposed of after a limited period of time.

9. Uses made of your personal data

We use data held about you for the following purposes:

• To provide you with information, products or services that you request from us or which we feel may interest you.
• To ensure that content from this Site is presented in the most effective manner for you and your computer (including smartphone or other electronic device).

Through your use of this Site, we may also gather certain information about your use of the Site that does not identify you individually. Generally, this information is collected through “traffic data”. We collect and store such information automatically whenever you interact with this Site.

10. Disclosure of your personal data

We will not disclose your personal data to third parties, except for the following:

• to our subsidiaries for the purposed stated here above
• if legally required or ordered by an authority or a court
• to external service providers who support us in the area of data processing or otherwise
• in the event that we provide any businessareas, in which case we may disclose your personal, provided that we have contractually ensured that this information is kept private and secure and that when supplying this personal data we comply with the applicable local laws.
• if necessary to protect the interests of the Exagon AG and Exagon GmbH or other users.
   

Last updated: October 2016